Why ERP migrations fail in month four
Not in month one. The cutover is rarely the problem. It is the reconciliation nobody scoped, and the six spreadsheets that quietly kept running alongside the new system.
Every call, every shift, every record
Gatridge One puts AI agents and a real engineering team behind your front desk, your people operations and your reporting, on one system. Live in veterinary clinics today.
- 40+ HRMS modules
- 6 AI agents
- 2 weeks to a working build
- 24/7 voice coverage
2.2×Faster deployment
From concept to production in a fraction of the time, without cutting the review the code deserves.
2.2×Faster deployment
From concept to production in a fraction of the time, without cutting the review the code deserves.
Everything moves in one column of work
Discovery, build, QA and release run as a single stream. One team scoped it, writes it and supports it; one backlog shows what is being built this fortnight; one record holds everything we ship. No hand-off gaps, no ticket sitting between two teams, and a working build every fortnight.
68%Average efficiency gain
Manual re-entry removed from daily operations within the first quarter after go-live.
2,400+Users on Gatridge systems
Across manufacturing, distribution and services clients in twelve countries.
68%Average efficiency gain
Manual re-entry removed from daily operations within the first quarter after go-live.
2,400+Users on Gatridge systems
Across manufacturing, distribution and services clients in twelve countries.
Two strands, one continuous record
Your operations and your software are paired strands of the same structure. A stock movement, a payroll run, an invoice — each write lands once and is legible everywhere.
- 40 × amoxicillin 250 mg received into stockInventory
- AI agent booked a vaccine visit for LunaFront desk
- Invoice 2214 raised from the treatment sheetBilling
- Shift swap approved for Priya, ThursdayHR
- Payroll updated with the swapFinance
Six services, one engineering team
The same team that maps your process writes the code, runs the migration and answers the phone when something breaks at month-end. Start with one service and add the rest as you grow; everything we ship shares one data model.
Dashboard development
Web, tablet and mobileOperational dashboards built for how your business actually runs, from a single site to a group of four hundred.
- Live KPIs, no overnight refresh
- Role-based access per branch and grade
- Individual and enterprise tiers
AI tele-calling agent
Inbound, outbound and remindersA voice agent that answers every inbound call and places outbound ones — booking, confirming and following up without a queue.
- Answers in under two rings, 24/7
- Books straight into your calendar
- Hands off to a human on request
ERP services
Implement, migrate and supportFinance, inventory, procurement, manufacturing and people on one system of record, configured to your workflow.
- Module-by-module rollout
- Migration without downtime
- Our cloud, your cloud or on-premise
SaaS product engineering
Build, launch and scaleMulti-tenant products taken from first commit to paying customers — billing, onboarding and uptime included.
- Tenant isolation and usage metering
- Subscription billing and trials
- Release pipelines and observability
Custom software development
Discovery, build and handoverSoftware written for the one process nobody sells a product for — the thing your business does differently.
- Web, mobile and internal tooling
- Legacy replacement, phase by phase
- Source and documentation are yours
Integrations and support
Connect, migrate and maintainThe connective work that decides whether any of the above survives contact with your existing stack.
- Payments, POS, EMR and PMS systems
- Data migration and cleanup
- Named engineer, 24/7 escalation
One site or four hundred sites
Most teams run their day from a spreadsheet somebody rebuilds every Monday. We replace it with a dashboard that reads from the systems you already use, updates as work happens, and shows each person only what their role needs.
For a single site: today's bookings, staff load, stock running low, revenue against target and the follow-ups nobody has made yet, on one screen. For groups: every location in one view, compared on the same measures, with a drill from the group number to the branch to the record behind it.
1,284Bookings this week
92%Chair utilisation
18Sites live
CallerHi, can I move my Thursday appointment?
AgentOf course. I have Friday at 10:15 or Monday at 4pm. Which suits you?
CallerFriday works.
1.4sAnswer time
BookedCalendar
SentSMS confirmation
Every call gets answered
Missed calls are lost revenue you never see on a report. Gatridge Voice picks up on the first ring at any hour, speaks naturally, and completes the task — booking, rescheduling, confirming, chasing a payment — then writes it back to your system before the caller has hung up.
- Inbound and outbound. Answers new enquiries and runs reminder, follow-up and recall campaigns on a schedule.
- Knows your business. Trained on your services, pricing, hours and policies — not a generic script.
- Hands over cleanly. Transfers to a person on request, with the conversation summarised before they pick up.
- Every call logged. Transcript, outcome and recording attached to the customer record.
Talk to it in your own voice
Choose a voice or clone yours from 30 seconds of speech, tell the agent what the call is about, and have the conversation right here in your browser.
Pick a voice
Describe the call
262 of 600 characters
Up to 2:00. Headphones sound best.
Calls last 2:00 and there are a few per visitor each day. A cloned voice is deleted after 10 minutes. Only clone your own voice.
Everything revolves around your growth
Thousands of data points, one centre of gravity. We turn the noise of information into a focused point of energy for your business.
Every department pulled into one orbit
Procurement, manufacturing, warehouse, finance and field teams operate on one system of record — configured to how you work, deployed in our cloud, your cloud or your own data centre.
Industry tools
Products we built for one trade at a time and run in production: veterinary practice on the health side, destination management on the travel side.
Health
FaunaDesk
The practice system for veterinary clinics, with an AI receptionist that answers every call, books into the diary and drafts the notes.
Travel
Archway Holiday
DMC software for inbound and outbound travel: enquiries, quotes, itineraries, bookings, suppliers and invoices, with a portal for B2B agents.
Payroll for DMC
Statutory payroll for drivers, with each day's jobs sent over WhatsApp to drivers, agents, suppliers and guides, and one dashboard for all of it.
Four stages, no surprises at the end
Every engagement runs the same way, whether it is a single dashboard or a full ERP rollout. You see working software in the first fortnight, not a slide deck in the sixth week.
Map
We sit with the people doing the work and write down what actually happens — including the parts that never made it into a process document.
Prototype
A clickable build of the core screens within two weeks, using your real data, so decisions get made against something you can hold.
Build
Two-week increments, each one deployed and usable. Migration runs alongside the old system until the cutover is uneventful.
Run
Training, a named engineer, monitoring and a support line. We stay on after go-live, because that is when the real requests arrive.
Why Gatridge
If the last three teams promised the world and delivered a login screen, Gatridge is where that search ends.
We take on the projects other people quoted for and walked away from — the half-finished ERP, the dashboard that never went live, the phone line nobody answers after six. Bring us what did not work, and we will show you a working version inside a fortnight.
What we learn, written down
Notes from live projects — migrations, voice agents, multi-tenant architecture and the unglamorous parts of ERP nobody writes about until they have been burned by them.
What a tele-calling agent must do before it is worth deploying
Answering is easy. Completing the task, writing it back to the system of record and knowing when to hand over to a human is the part that earns its keep.
The Monday spreadsheet is a specification
Whatever your team rebuilds by hand every week is the dashboard you actually need. We start there rather than with a template.
A whole ecosystem, already in motion
Gatridge is not a single tool. It is a living ecosystem with your business at its core, surrounded by the services, partners and data that orbit it.
Every moving part, one mark
Tell us what you run today — the spreadsheets, the legacy system, the three tools that don't talk. We'll map it and show you what one record looks like.
Fifteen minutes with an engineer
Not a sales rep, not a discovery deck. We learn your situation, find where the current tools fall short, and tell you plainly whether Gatridge is the right answer.