Pay for what you run. No seat surprises.
Three tiers, one platform underneath. Move up when you're ready. Never a re-implementation, never a migration to unlock a feature.
Start where it hurts most
Every plan is priced per site, per month, on an annual agreement. Add products as you grow — the record underneath stays the same, so nothing is re-implemented later.
One site, phones first
Talk to usindicative pricing on the first call
For a single clinic or branch that is losing calls out of hours.
- Gatridge Voice — inbound, 24/7
- Front Desk CRM and unified inbox
- Booking, reminders and missed-call recovery
- One location, up to 10 seats
- Email support, next business day
The full operations platform
Talk to usscales with sites and seats
For growing groups running people, phones and workflow on separate tools.
- Everything in Desk, plus outbound campaigns
- Gatridge People — full HRMS, 40+ modules
- Workflow automation and approvals
- Operational dashboards across sites
- Named engineer · 24/7 escalation
Groups, regions and estates
Customone agreement, many entities
For multi-site groups with procurement, compliance and integration requirements.
- Everything in Suite, plus Cross-Clinic reporting
- Clinic / region / enterprise ID model
- SSO, SCIM and audit export
- Your VPC or on-premise deployment
- Implementation team and hypercare
Figures are agreed in writing before anything starts. We will tell you on the first call if you do not need the tier you are asking about.
What's in each tier
| Capability | Desk | Suite | Enterprise |
|---|---|---|---|
| Gatridge Voice — inbound | Yes | Yes | Yes |
| Outbound campaigns and recalls | — | Yes | Yes |
| Front Desk CRM | Yes | Yes | Yes |
| HRMS — Gatridge People | — | Yes | Yes |
| Workflow automation | — | Yes | Yes |
| Dashboards | Single site | Multi-site | Group roll-up |
| Permission model | Roles | Roles and sites | Clinic / region / enterprise |
| Deployment | Gatridge Cloud | Cloud or your VPC | Cloud, VPC or on-premise |
| Support | Next business day | Named engineer | Named team · 24/7 escalation |
Straight answers on money
Why no public price list?
Because site count, call volume and integrations move the number more than seat count does. We give a written range on the first call and a fixed figure after discovery.
What is the contract length?
Annual, billed monthly or yearly. Enterprise agreements run one to three years with a break clause we will actually honour.
What does implementation cost?
Quoted separately and fixed before work starts. For Desk it is usually included; for Enterprise it is a defined project with milestones.
Is there a trial?
Better than a trial: a two-week prototype on your real data. If it does not convince you, you stop, and you keep the findings.
What happens if we grow mid-term?
Add sites or seats at the agreed rate. No re-tiering penalty, no renegotiation mid-year.
What is not included?
Telephony minutes and third-party licences are passed through at cost, itemised. We do not mark them up.
Get a number, not a brochure
Fifteen minutes on the phone and we will tell you the tier, the range and whether you should be buying anything at all.