Kill the spreadsheet. Run on workflows.
A dozen processes run on email, memory and goodwill. Same shape underneath. Configured in an afternoon, not coded in a quarter.
Configurable, not custom-built
Forms, routing, approvals and reminders are settings in Gatridge. A process change takes an afternoon, not a change request.
Forms and workflows
Configurable intake for any internal request, with validation and routing.
Task and approval routing
Assignment by role, escalation by age, delegation while away.
Automated reminders
Before it is late, not after somebody notices.
Team notifications
The right people told once, in the channel they already watch.
CRM-linked operations
Internal work connected to the customer it belongs to.
Operational dashboards
Volume, ageing and completion by team and by process.
Built for the exceptions.
Automation is judged on the edge case, not the happy path. Every rule has a failure route. Nothing gets silently dropped.
- Exception queues with a named owner rather than a shared inbox.
- Escalation ladders by value, age or risk.
- Full trace of what was attempted before a human was pulled in.
- Pattern reporting so recurring exceptions become process changes.
Ready to stop running on email?
Pick the process your team complains about most. We will configure it and show you inside two weeks.