FaunaDesk is live in veterinary practice. Dental and hospital editions are in development — see FaunaDesk

Built for businesses that live on the phone.

Different trades, same leak: unanswered calls, gappy schedules, numbers you see once a month. We show up already speaking your language.

Four industry tiles: healthcare clinics, professional services, multi-location groups and home services

Already live

Two industries already run on products we built and operate.

Coming next

Clinics: the front desk that never sleeps.

Patients reach you faster, schedules stay full, no-shows drop, and staff get back to care.

  • New-patient enquiry handling and registration
  • Appointment booking, rescheduling and cancellation
  • Missed-call recovery within minutes
  • Insurance and service FAQs answered consistently
  • Patient intake reminders and form collection
  • Recall campaigns and post-treatment follow-up
  • Multi-location routing, provider and department scheduling

Less phone tag. Fewer missed opportunities. Better patient access.

More on healthcare clinics
Gatridge Voice handling a clinic appointment change
Front desk CRM tracking client conversations and follow-up tasks

Professional services: every lead, worked.

Enquiries land by phone, form and email. The firm that follows up first wins. Make it you.

  • Lead qualification before it reaches a partner
  • Consultation booking against real availability
  • Client onboarding checklists and document collection
  • Status updates that go out without being chased
  • Follow-up automation across the whole pipeline

Every enquiry answered. Every next step owned.

More on professional services

Multi-location: one standard, every site.

Head office sets the bar. Every site runs its own day. Gatridge serves both without either getting in the way.

  • Location-aware call routing and overflow cover
  • Centralised reporting on identical measures
  • Consistent booking workflows across sites
  • Multi-site staff permissions and delegation
  • Local performance dashboards for each manager

Same standard everywhere. Local control where it matters.

More on multi-location businesses
Multi-location operations dashboard comparing sites
Job dispatch and task board for a home services team

More jobs. Zero extra call staff.

Demand hits in bursts and after hours. The job goes to whoever answers first. Now that's you.

  • Emergency call routing with urgency detection
  • Service-area qualification before booking
  • Quote requests captured with the right detail
  • Appointment dispatch and technician scheduling
  • Post-service review requests that actually get sent

Answer at 9pm. Win the job at 9:01.

More on home services

Not on the list? Not a problem.

The pattern usually still applies. Tell us what your team does twice and we will show you what it looks like done once.