More jobs. Zero extra call staff.
Demand hits in bursts and after hours. The job goes to whoever answers first. Now that's you.
Answer at 9pm. Win the job at 9:01.
Burst pipes don't wait for office hours, and the customer is dialling three numbers in a row. Second to answer is the same as not answering.
Urgency detection
Emergency vocabulary routes straight to the on-call engineer.
Service-area qualification
Confirms you cover the postcode before promising a visit.
Quote requests
Captures job type, access, age of system and photos where useful.
Out-of-hours cover
Every call answered, with the ones that can wait booked for morning.
From call to calendar without a dispatcher
Gatridge books against real technician availability, accounts for travel, and promises a window it can actually keep.
- Technician scheduling with skills, territory and travel time respected.
- Appointment dispatch pushed to the engineer's phone with job detail attached.
- On-the-way notifications that cut the 'where are they' calls.
- Post-service review requests sent while the work is fresh.
Stop losing the 9pm job
Tell us your out-of-hours volume and we will show you what it is currently costing.